Iwas talking to a friend recently, and the subject of organizational health came up. With my quality background my ears perked up, and I asked him to explain what he thought organizational health meant.

The friend went on for several minutes explaining that organizational health was all about six main sectors of a fishbone diagram which he described as: policies, experience and knowledge, process safety, operational reliability, engagement, and occupational health and safety. Of course, each bone of the “fish” contained sub-elements that expanded the definition of each sector. Health, he said was the measure of cultural awareness, management attention, focus, discipline, and training afforded to each element and sub-element.

 …