In part one of this series, we discussed the importance of providing formal skills training and having open communication. Without further ado, here are two more workforce tips, one about cross-training, and the other about employee engagement.

Implement cross-training initiatives

Cross-training is an excellent way to develop a more versatile and flexible workforce. You take an employee with a designated function within your organization, and then start to trai her in a different role. The goal is to develop this employee’s skills in other departments or capacities so that she becomes more well-rounded and adaptable.

Example: Bob works in your company’s marketing department. However, you bring him on the shop floor every Friday at 11 a.m. During this time, Cara, an experienced machine operator, trains Bob on how to use a special injection tool. These weekly meetings help Bob develop skills in machine operation over time. Likewise, Cara goes into the marketing department on Tuesdays at 3 p.m. to learn marketing tasks. Four key advantages of cross-training include:

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