With several generations of statistical process control (SPC) technology under our belts, it may be time to rethink how we apply SPC in the 21st century. Basic techniques have been practiced since the 1930s. Some companies will soon be able to say, “we’ve been practicing SPC for 100 years.” Since the time Walter Shewhart first proposed the techniques, they have been widely deployed.
Over the years, there have been improvements in how SPC is used. Some of this can be attributed to technological changes. When personal computers and software arrived, the tedium of manual calculations was reduced. When databases came into the picture, it became easier to organize and find data gathered for SPC. When the Internet arrived, it became easier to share and publish SPC information.
Despite the improvements, our current approach to SPC is ripe for an overhaul. A combination of technology improvements, organizational changes, and a more systems-based mindset among companies has set the stage for the next leap forward.
Before thinking about that leap, it is instructive to consider how SPC usage has evolved. While none of this information may be new, it is important to view the sometimes small changes to understand the “big picture” of statistical process control.
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