Costan SpA is part of the multinational group Epta, a leader in high-quality equipment and services for retail refrigeration. Costan, a long-standing Italian brand, has been a synonym of top quality, excellent service, high technology and reliable commercial refrigeration products for more than 60 years. The company adopts different product development procedures, each based on a carefully documented process, to handle different kinds of actions and modifications.

“For retail equipment and bottle coolers, the development process proceeds from specific customer requirements,” says Maurizio Orlandi, innovation center manager at Costan. “We always start from an idea or a request that triggers a sequence of processes, everything from simple design modifications to the renovation of an entire platform. Our product is like a big household appliance, characterized by high levels of standardization and a strong focus on engineering. But unlike other household appliances, we have to manage a larger number of details. We have a palette of 120 colors in our catalog, including three different types of glossy black.”

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