A new year always brings new hope, new plans, and new perspectives. While looking ahead is the most direct route to progress, looking back is essential to understanding the present. After all, the past creates the consequences that will shape the future.

With this in mind, the editors of Quality Digest Daily took a look at its stories and news articles throughout 2010 and collected what we thought were the most remarkable in the world of quality. From precision measurement to 3-D scanning, from Six Sigma to quality standards, from lean to customer satisfaction, we hope this three-part wrap-up (see parts two and three here) will give you some perspective and insight on what next year holds for the quality industry.

Best wishes for a prosperous 2011.

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