(MachineMetrics: Northampton, MA) -- As part of a global initiative to ensure the continued success of its customers, SECO Tools is expanding its customer service capabilities through a partnership with MachineMetrics, whose manufacturing analytics engine will provide SECO and its customers with a technological resource for advancement into Industry 4.0.

“SECO has always been committed to providing our customers with the best products and services available,” says Ben Alexander, business manager of online services at SECO Tools. “Partnering with MachineMetrics will allow us to not only continue to help our customers learn about themselves but will also transform our ability to help them improve their machine tool utilization and production capacity.”

SECO plans to use MachineMetrics’ industrial IoT platform and its manufacturing analytics applications as a cornerstone in its expansion into new technology services. With data provided by MachineMetrics, SECO can apply its extensive experience and engineering capabilities to the continuous improvement of its customers by helping them make data-driven decisions to improve their efficiency and bottom lines.

 …