(ETQ: Burlington, MA) -- During the fourth quarter of 2024, ETQ, part of Hexagon, achieved significant milestones that secured its position as a global leader in quality management systems (QMS) and brought the benefits of its ETQ Reliance QMS to an ever-expanding base of customers across multiple industries around the world.

Milestones for the quarter included the launch of the ETQ Reliance Predictive Quality Analytics solution, new customers across key industry sectors, a highly successful ETQ Reliance user conference, and ETQ’s annual Innovation Excellence Awards program.

“A major highlight of the final quarter of 2024 was our launch of the ETQ Reliance Predictive Quality Analytics solution and our partnership with Acerta, which enables us to deliver actionable AI-driven analytics to our customers,” says Vick Vaishnavi, CEO of ETQ. “As we enter 2025, we remain faithful to our mission to exceed customer expectations and advance the quality landscape to achieve optimal quality through data-driven innovation and automated quality management.”

Launching AI-driven predictive quality analytics solution

In October 2024, ETQ launched its Reliance Predictive Quality Analytics solution, bringing a new level of AI-driven analytics to its quality management system (QMS). The AI-based solution enables automated early detection and proactive resolution to prevent manufacturing quality problems, limit production variation, speed decision-making, deliver prescriptive solutions to supply chain issues, and boost overall quality.

ETQ’s Predictive Quality Analytics solution is built on technology from its partner, Acerta Analytics, developer of Acerta LinePulse, an AI- and machine learning-based solution. The solution can be integrated with ETQ Reliance. The partnership has allowed ETQ and Acerta customers to benefit from a predictive, closed-loop quality system that marries real-time data analysis with advanced quality workflows.

Growing the ETQ reliance customer base

During the fourth quarter of 2024, ETQ added quality leaders in heavy industry, general manufacturing, food and beverage, electronics, life sciences, aerospace, and other key global markets to its ETQ Reliance customers. A sampling of new customers included Bray International, Bleistahl North America, CoreWeave, Cretex Medical, Ennoconn, Gaylord Chemical, Koch Ag & Energy Solutions, NWI Precision, and Signia, among others.

The quarter also saw a significant number of existing customers expand their use of ETQ Reliance to scale to new geographies and facilities, accommodate mergers and spinoffs, and integrate additional QMS and health and safety applications such as the ETQ Reliance Connected Worker solution, Life Science application packages, or Supplier Quality app. These customers included Cosmo Pharmaceuticals, Dart Container, Ecolab, Fu Yu, G&W Electric, Howmet Aerospace, J.M. Smucker Co., Keurig Dr Pepper, Kinetsu World Express, Tetra Pak, and others.

Hosting the annual user conference

In October 2024, ETQ brought customers from around the world to Dallas for the 2024 ETQ Reliance Customer Conference to share interesting use cases and lessons learned, preview ETQ Reliance's upcoming features and capabilities, and hear from Hexagon and ETQ’s thought leaders on the future of quality.

Leading brands like Hitachi Energy, Kimberly-Clark, Organon, Integer, and Rochester Electronics were featured throughout several customer panels during the event, speaking about how they leverage ETQ Reliance to overcome workforce challenges like decreasing the cost of poor quality, achieving compliance at scale, improving supplier quality, connecting their frontline workers, and driving operational success through strong, scalable quality processes.

Innovation Excellence Awards program

As part of its user conference, ETQ conducted its annual recognition of quality champions, naming a winner and finalists for its peer-reviewed ETQ Innovation Excellence Awards. ETQ customer R.R. Donnelley, a provider of packaging, print, and supply chain solutions, won for its ability to improve environmental health and safety (EHS) performance and reduce emissions using ETQ Reliance. Finalists included General Motors and Organon, a global healthcare company.

The awards program spotlights customer ingenuity in using the ETQ Reliance QMS in creative and innovative ways to address some of the most pressing challenges in manufacturing quality management today.