To continually improve operations, satisfy customers, and successfully achieve universally recognized accreditations such as the National Aerospace and Defense Contractors Accreditation Program (Nadcap), it is important to have a company culture that is focused on quality.

Too often, the quality team is seen as an expensive obstacle to efficiency. But as the saying goes, “If you don’t have time to do it right the first time, you don’t have time to do it again.”

Establishing a companywide understanding of the importance of quality and making it a cornerstone of the company culture is a critical step forward in aligning the organization to a shared vision of the future.

But what’s the best way to go about this?

The current situation

First of all, it’s important to determine the extent to which a quality culture already exists in your organization.

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