When it comes to choosing quality management system (QMS) software for your organization, there is much to consider. Every QMS has nuances that may cause you to wonder what software will provide the most value and prove to be truly effective. Keep in mind there are basic quality management processes that effective software should automate. Look for QMS software processes that will communicate with each other to enhance the overall awareness and collaboration within your organization.

Keep these five capabilities in mind

1. Risk management. The goal is to define the risk and apply safeguards to prevent risky situations from occurring, or mitigating the damage if they do. Using a risk management tool, you can create risk templates, apply risk parameters, and filter and assess risk levels within adverse events. This is important because if you can see where the systemic issues reside, you can make the needed adjustments to mitigate those events, see where the trends are to reduce risk. Risk management tools help you to prioritize operations by risk. Another benefit of a risk management tool is that it can integrate with your corrective and preventive action (CAPA) system.

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