Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced by companies in the Far East. They have about 150 employees and are the biggest employer by far in Hopeulikit.
B&C was a perfect place to learn about managing and quality. Every day presented a new lesson. Usually the lessons were hard-learned, but those are the ones that really stick with you. B&C was gracious enough to allow me to interview their personnel about things that came up during my time there. Here is one of those lessons: Don’t let personnel problems fester. The scenario is described by the people who actually lived it.

—Paolo Ferrari, manager of quality and logistics
"Time in this company can be divided into two sections: before Dr. Barnyard and after Dr. Barnyard. In the time before Barnyard, we were in the dark ages. We lived in mud huts and believed the world was flat. Now that Barnyard has graced us with his brilliance, we bask in the warm light of wisdom. Or at least that’s what he thinks.

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