Lean Six Sigma and other continuous improvement initiatives require effective teamwork, and effective teamwork requires good meetings. Ineffective meetings are the reason many organizations fail to improve continuously. Therefore, effective meeting management should be an integral and early part of companywide training. Lean applications in the office environment have highlighted the significant rework and waste inherent in the majority of company meetings. Some of the tools and actions suggested to improve meeting quality include:
Establishing a mission statement
Determine the purpose of the team, get a consensus, identify metrics that will help to determine if there’s a problem and how success should be measured.
Using temperament instruments
Tools such as the Myers-Briggs Type Indicator or Keirsey Temperament Sorter help managers assess the decision-making propensities of the individuals on the team. For example, it’d be good to know that everyone on the team is predisposed to making quick judgments or that the reverse is true.
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