With the recent release of the movie The Avengers: Age of Ultron, now is the perfect time to contemplate whether Tony Stark, aka Iron Man, needs a quality management system (QMS) to help him identify and prevent the disasters that seem to plague him.
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Tony Stark is a billionaire genius who inherited defense contractor Stark Industries from his father. Through a trilogy of films, we see Tony get into some serious dilemmas and create various Iron Man suits in the process to help him keep the villains under wraps. Clearly, he’s got a massive operation with his superhero persona, but how is he keeping things in compliance and defect-free? Does Iron Man have a quality management system? Does he need one?
Let’s take a minute to consider the components of a QMS that could have helped Iron Man stay on track and out of trouble:
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