The economy is uncertain, pessimism is rife in businesses, and many are standing around waiting for things to happen. However, complacency does not send a positive message to customers, colleagues, and employees. It is also not conducive to getting workforce input and buy-in to move in new directions. Consider the following story:

Long ago, in China, there was an old monk going on a pilgrimage to the Holy Mountain. Aged and weak, he was treading the long dusty road alone, seeking alms along the way. After many long months, one morning he gazed upward and saw the majestic mountain in the distance. By the roadside, there was an old woman working the field. “Please tell me,” he asked, “how much longer must I proceed before reaching the Holy Mountain?” The woman just looked at him, uttered a guttural sound and returned to her hoeing. He repeated the question a second and third time, but still there was no answer.

Thinking that the woman must be deaf, he decided to push on. After he had taken a few dozen steps, he heard the woman call out to him: “Two more days. It will take you two more days.”

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