Dirk is on vacation, so I had the show all to myself this week. To celebrate, I picked stories that resonate with my own personal perspective of quality—revolving around team building, innovation, apprenticeship, and thinking. Let’s take a look:

“Fight to Win: How a Little Friction Sparks Innovation”
Shane Snow, author of the new book Dream Teams: Working Together Without Falling Apart (Portfolio, 2018), describes how great teams use disagreement to move organizations forward.

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