I have always been fascinated by new words. A few years ago Larry Potterfield, the Founder and CEO of Baldrige Award recipient MidwayUSA, shared one of his “words”: voluntold. “Voluntold” is helping people understand the wisdom of doing something that Larry thinks is good for the company (and them).

I recently read an article by Gerry Sandusky (not the former Penn State coach) in Quality Digest Daily in which he used the term probortunity. Probortunity is the unity between problems and opportunity, i.e., looking at ways to turn problems into opportunities.

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