When it comes to quality management, there is a set of tools often used for managing common business processes, regardless of industry. Chances are you’re already familiar with how processes such as document control, audits, and corrective action work. The issue facing many companies isn’t how to manage these processes but how to streamline them to make them more efficient and effective in solving quality challenges.

This article is the first in a six-part series that will discuss typical business challenges and the corresponding quality management solutions that can help alleviate them. Here we will focus on one of these solutions, corrective action, and the best way to use it to manage adverse events.

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