Three organizations—a manufacturing company, a hospital and a health care alliance—received the 2006 Malcolm Baldrige National Quality Award.
The winners are MESA Products Inc., Premier Inc. and North Mississippi Medical Center.The companies were announced by President Bush and Commerce Secretary Carlos Gutierrez. They were selected from 76 applicants and after a rigorous year-long evaluation process that examined the organizations’ leadership, strategic planning, customer and market focus, measurement, analysis and knowledge management, human resource focus, process management and results.
MESA Products, a recipient of the Baldrige Award for the small-business category, is a designer and manufacturer of cathodic protection systems that control the corrosion of metal surfaces. Based in Tulsa, Oklahoma, MESA achieved a sales increase from less than $6 million in 1985 to more than $25 million in 2006. It has applied lean manufacturing concepts to dramatically improve cycle times, and enjoys employee-satisfaction rates that are 20 percent or more above industry normative comparisons.
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