(ASQ: Milwaukee) -- Tgestiona, which is part of the Telefonica Group, a major cell phone operator in Argentina, was awarded gold-level status as part of the American Society for Quality’s (ASQ) International Team Excellence Award process for implementing quality tools to improve the company’s image and the service it provides to customers.
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The ASQ announced the winners, which included six companies that reached bronze-level status, at its World Conference on Quality and Improvement at the Anaheim Convention Center in Anaheim, California. In its 27th year, the conference honored 32 teams from nine countries; the teams competed for gold, silver, and bronze status.
Tgestiona’s Delivering Quality team, based in Buenos Aires, used Six Sigma to increase efficiencies and save the company more than $600,000 annually.
“To be recognized for the third time is an incredible accomplishment,” says Luciana Barrera, project team lead with Tgestiona. “This has been a great experience for all of us, and for all of the Argentinean teams.”
Tgestiona is part of the Telefonica Group, which won the gold award in 2010 and 2011.
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