(ASQ: Milwaukee, WI) -- Global responsibility and consumer awareness lead the list of key forces that provide opportunities and challenges for quality to influence and affect change in the future, according to the 2011 Future of Quality Study from the American Society for Quality (ASQ), which was released earlier this week.

The report lists eight significant forces that will play a role in the future of quality. In addition to global responsibility and consumer awareness, the list includes globalization, the increasing rate of change, workforce of the future, aging population, 21st-century quality, and innovation. The eight key forces were determined through worldwide, in-depth qualitative research and deliberation among 140 quality leaders from every economic sector.

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