(Wiley: Hoboken, NJ) -- Basic Statistical Tools for Improving Quality, by Chang W. Kang and Paul H. Kvam, is an introductory book on improving the quality of a process or a system, primarily through SPC. There are numerous technical manuals available for SPC, but this book differs in two ways: The basic tools of SPC are introduced in a no-nonsense, simple, non-math manner; and the methods can be learned and practiced in an uncomplicated fashion using free software (e.g., eZ SPC 2.0), which is available to all readers online as a downloadable product. The book explains QC7 Tools, control charts, and statistical analysis, including basic design of experiments. Theoretical explanations of the analytical methods are avoided; instead, results are interpreted through the use of the software.

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