(Paton Professional: Chico, CA) — As anyone who’s read the news in the last two years or so knows, it’s a tough economy out there. The number of businesses doing more with less continues to rise, which means that process efficiency and resource maximization aren’t just buzzwords—they’re requirements to stay in business.

Although there are many methods out there for organizations looking to improve their processes, most of them have hefty price tags and take weeks—if not months—to train employees and see bottom-line results. This is where H. James Harrington’s newest book, Fast-Action Solution Technique (FAST), published by Paton Professional, comes into play. Harrington, the legendary international quality guru and author of nearly 40 books on quality improvement, wrote FAST to show organizations how they can use the resources they already have to improve their processes from the bottom up—and see dramatic improvements to their bottom lines.

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