Both hotels will use SMS|POS Retail for the spa, golf and transportation; SMS|Spa/Resort Scheduling for transportation, spa and dining reservations; SMS|Enterprise for central reservations and data collection; SMS|Membership Management for the golf club and spa; SMS|Activities for booking outside guest services; and SMS|Host Front Office System. Capella Castelmartyr’s individually owned residences will require SMS|Multi-Property Management.
“Guest service is an art form,” says Horst Schulze, founder of West Paces Hotel Group, which owns Capella. “We chose PSMS’ SMS|Host solution to provide the foundation that our employees need to provide a level of guest service that is second to none.”
For more information, visit www.springermiller.com/pressreleases/020607.html.
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