The perceived quality index—the focus of the Quarterly Quality Report and a component of the ACSI—stands at 87.4. Nondurables are a bright spot on the index, sitting a full nine points above the overall national quality index of 78.5 for the entire economy. There wasn’t a single company in the entire manufacturing nondurables sector that experienced a significant decline in its perceived quality score.
Breweries were the highest-rated industry, in which all measured companies saw gains in consumer-perceived quality. This is significant, as the industry lost ground with consumers over the last decade.
…
Add new comment