(Productivity Press: Boca Raton, FL) -- Out of the Present Crisis: Rediscovering Improvement in the New Economy, by Terence T. Burton (Productivity Press, 2012) provides a rediscovered but practical view of improvement for readers across a wide range of industries—including CEOs and their executive teams, middle managers, physicians, nurses, claims managers, politicians, union leadership, and anyone else with the desire to implement enduring improvement. Burton unveils an accelerated improvement model for the new economy called Improvement Excellence, which creates a permanent cultural standard of excellence based the philosophy of “improving how we improve.”
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