(Jossey-Bass: San Francisco) -- Facilitating with Ease! has become a go-to resource since it was first published in 2000, and author Ingrid Bens continues her support with this thoroughly revised and updated third edition. It includes resources from the book and elsewhere for you to download and use in your work. These can be accessed by going to www.josseybass.com/go/ingridbens and registering using your email address and the password: professional.

This revised edition covers new topics such as:
• Why and when leaders should facilitate, and how to manage neutrality
• Diversity, globalization, new technologies, and employee engagement
• When leaders should facilitate, and when others should do it
• Sharing facilitation with others
• Meeting design template, surveys, and questionnaires.

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