In appreciation for the invaluable efforts of H. James Harrington to improve quality around the world, the Australian Organization for Quality New South Wales Inc. has honored Harrington as “The Global Leader in Performance Improvement Initiatives.” 

Bestowing this honor was a unanimous decision of the board of directors of the AOQ NSW. It was an enthusiastic vote showing the highest regard for Harrington, because this is the first time someone from outside Australia has received such an honor, according to Shan Ruprai, national president of AOQ NSW and president of the Asia Pacific Quality Organization (APQO). 

“James has been a luminous global quality leader for more than 50 years,” says Ruprai. “He is an inexhaustible creative author of more than 36 books that have added value to countless businesses around the world. Total Improvement Management: The Next Generation in Performance Improvement (McGraw-Hill, 1995) is one of his many books that provide an A-to-Z improvement plan for organizations.”  

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