“A clear trend indicates that sales generally increase for vehicles with new or freshened styling,” says Paul Carrannanto, co-author of the study and a principal at A.T. Kearney. “In case after case, this has held true even when quality ratings for these vehicles are less than stellar.”
Carrannanto reports that sales for newly stylized vehicles increase for about two years. After that, sales fall off to previous levels and in some cases decline even more. Several nameplates have done particularly well in producing attractive, well-designed cars, says Carrannanto: BMW, Lexus, Acura, Nissan, Volvo, Cadillac and Chrysler.
Styling research also shows that interior design is often more important than exterior styling, and may be, in many instances, the key factor in decisions to buy.
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