The wisdom of Joseph M. Juran continues to inform and enlighten the quality industry here in the United States and around the world. Juran, who passed away at the age of 103 in 2008, stands as one of the true giants in the modern world of quality and performance excellence.

Joseph DeFeo worked closely with Juran during the latter part of the great man’s life, and he now holds the position of CEO and president of Juran Global. DeFeo’s latest book, Juran’s Quality Essentials for Leaders (McGraw-Hill Professional, 2014) is a practical guide that helps top managers understand the positive effects that improved quality can have on their organizations. In particular, the book explains the benefits of strategic planning and culture change, and addresses important tactical considerations such as goal-setting and tracking, innovation, and benchmarking.

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