If there’s anything we can count on in putting together Quality Digest Daily each and every day, it’s that good, in-depth case studies will be well read. When those case studies also offer real context in terms of the historical underpinnings of movements or methodologies, all the better.
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The Lean CEO: Leading the Way to World-Class Excellence (McGraw-Hill Education, 2015) by author and consultant Jacob Stoller, fits the above description to a T. The beating heart of this book comes from the very top—chief executive officers and their direct reports, all of whom accepted the challenge to implement lean transformations at their respective organizations. Stoller focuses on organizations such as Danaher, Ingersoll Rand, ThedaCare, and the state governments of Connecticut and Washington, all of which overcame crises, challenges, and resistance both internal and external to achieve a lasting culture of continuous improvement.
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