(J.D. Power: Torrance, CA) -- Toyota Motor Sales (TMS) U.S.A. Inc. received four segment awards in the 2011 J.D. Power and Associates Initial Quality Study (IQS). Lexus earned the honor as the highest ranking nameplate in the industry, while the Toyota Division moved up 14 positions to place seventh.
“We are quite pleased with the quality improvements Toyota and Lexus have made over the last year and Lexus’ highest position overall in the 2011 IQS,” says Jim Lentz, TMS president and chief operating officer. Lentz continued, “We are committed to the quality and dependability of our products.”
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Lexus LS places first for the fourth year straight
Lexus ranked highest among all nameplates in the 2011 IQS with 73 problems per 100 vehicles (PP100). Lexus has ranked highest in the IQS study in 13 of the last 22 years, beginning with the brand’s first model year in 1990.
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