Many client organizations are starting to require formal evidence of quality management capability as a condition for signing construction contracts or partnership agreements. This is where Quality Management in Construction (Gower Publishing Co., 2005) comes in handy.The new book focuses on the increasing use of quality management tools in the construction industry, covering a step-by-step approach to creating a customized quality management system, how to include all stakeholders in the quality process, how to identify and map key processes, how to use your system to market your business, and how to monitor and improve ongoing business performance. It’s authored by Brian Thorpe and Peter Summer.

Quality is increasingly part of an integrated management systems approach and construction sites that don’t integrate quality, environmental health and safety issues often attract the attention of regulatory authorities, reports Research and Markets, an Irish market research company that resells the book.

For more information, visit www.researchandmarkets.com.

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