Ralph Welborn’s and Vince Kasten’s new book delves deep into the global offshoring movement to examine best practices and provide advice for organizations new to—or trying to fix—their operations. In Get It Done! A Blueprint for Business Execution (Wiley & Sons, 2006), the authors provide a first-hand look at the problems many outsourcing organizations face. The statistics they include are startling: only 19 percent of U.S. businesses have outsourcing strategies; the percentage skyrockets to 95 percent if only Fortune 1,000 companies are considered. They forecast that by 2008, the outsourcing market will grow to more than $500 billion, of which nearly $380 billion will be related to information technology. In 2005, they report, the outsourcing market was worth $335 billion.
To ease the organizational tensions outsourcing can cause, Welborn and Kasten offer some pithy tips and insights:

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