(SAE: Warrendale, PA) -- Tough times require searching for things that we can change and making them better. But so often problems are solved with Band-aids and not root-cause solutions. This approach is getting too expensive and at best only helps companies tread water. To combat these issues and adopt a fresh approach, teams can use the methods and tools of root-cause problem solving, as offered in the Society for Automotive Engineers’ (SAE) two webinars, titled Root Cause Problem Solving: Methods and Tools Webinar,  scheduled for Nov. 7–16, 2011, and Nov. 9–18, 2011, each eight-hour webinar scheduled as four two-hour sessions.

Attendees will learn to first view problems as opportunities for improvement, identify root causes, and implement solutions to prevent recurrence. Benefits include improved quality and customer satisfaction, reduced operation costs, and greater employee knowledge of work processes. This approach to problem solving is used by many major automotive manufacturers.

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