The American Society for Quality’s Customer-Supplier Division will host an upcoming symposium to discuss improving customer-supplier relationships.

The event will be held Feb. 1–Feb. 2 at Disneyland’s Paradise Pier Hotel in Anaheim, California. Its theme is “Catch the Wave of Change,” and it will focus on leading-edge methods for supplier development and customer satisfaction.

Realizing that customer-supplier relationships have a significant effect on quality and productivity, participants will discuss key trends, including:

• Challenges and opportunities for mass customization
• Involving suppliers in the product development process
• Lean supply chain implementation and optimization
• Creation and maintenance of trust in customer and supplier relationships

For more information, visit www.asq.org/cs/conferences.