It took upward of two years, but System Improvements Inc. announced recently that it has developed its TapRooT software into an advanced management system.

The new software is written with an SQL database that allows it to be set up for a single user working on a local hard drive, as a group database with 8-10 simultaneous users or as an enterprise database allowing for unlimited simultaneous users across a wide area network. It also provides users with a single program to report incidents, analyze root causes, develop corrective actions, write and approve reports, track fixes, validate the effectiveness of fixes and trend performance—all in a secure, password-protected environment.

New to TapRooT’s investigative management system is the ability to control investigation information, reports and specific software techniques. Its multi-user versions include built-in security and multi-level password protection, advanced search and sort features for incidents and audits and integrated e-mail support.

 …