(Jossey-Bass: San Francisco) -- For 20 years, the Great Place to Work Institute has been compiling annual rankings of the best companies to work for in 38 countries. In the United States, the institute produces The 100 Best Companies to Work for in America. One of the key characteristics of any great workplace, as touched on in Michael Burchell’s and Jennifer Robin’s bestselling book, The Great Workplace: How to Build It, How to Keep It, and Why it Matters (Jossey-Bass, 2011), is trust.

 …