(Jossey-Bass: San Francisco) -- Written to help readers understand the reasons why leaders and teams get along—or don’t—when they communicate in a group, Reading the Room, by David Kantor (Jossey-Bass, 2012), will serve as the leader’s go-to resource for insight and perspective in leading teams.

Armed with the information in this book, coaches and leaders will be able to:
• Intervene effectively to produce positive change in both the group’s dynamics and its outcomes
• Help people in the room alter their behavior to better reach their aspirations
• Identify the recurring sequences of behavior taking place in a group
• Understand why differing individual preferences for boundaries and rules affect their conversation

Read Chapter One, “Reading the Room, Introduction and Framework” here.

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