(University of Michigan: Ann Arbor, MI) -- Employers can expect higher worker satisfaction and production if the company offers flexible hours that allow employees to handle crises and short-term family commitments, a new University of Michigan study indicates.

When the demands of personal and family life come up against rigid company policies, workers often feel compelled to maneuver around these formal rules.

Lawrence Root, Ph.D., a professor at the University of Michigan’s School of Social Work, and Alford A. Young Jr., Ph.D., former chair of University of Michigan’s College of Literature, Science, and the Arts, examined how Midwest factory workers created opportunities for short-term flexibility at their jobs. The workers were able to cope with their family situations, such as dealing with child care or attending their child’s sporting event, when they had sympathetic supervisors and supportive co-workers, the research showed.

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