During a recession, the concept of lean should make absolute sense to an information technology (IT) manager who wants to pursue every channel to increase efficiency and productivity.

We have seen a procession of quality standards adopted by software services organizations in the last two decades, ranging from simple ISO 9001 to capability maturity model (CMM), capability maturity model integration (CMMI), people capability maturity model (PCMM), Six Sigma, and more recently, lean management. Other distinct project management certifications such as project management process (PMP) and projects in controlled environments (Prince), have also seen some growth in the software quality sector. In this crowded industry, the big question is which one makes sense for you?

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