As a person working in quality manufacturing, it’s probably in your DNA to look at a quality challenge and choose Six Sigma or something similar as the framework for getting to the answer. It’s also likely that you’re spending a lot of time gathering and analyzing data, applying hypothesis testing, and looking for that root cause to an issue or improvement. Your role is part detective, part data analyst.
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However, depending on your industry, you’ve also probably noticed that products, processes, and issues are becoming more complex, and the amount of data to analyze is either too large or too small, scattered in disparate systems, and never available in a clean, ready format. So the challenge becomes not just defining the problem, but also defining the data set and then cleaning and manipulating it so that it can be analyzed.
You might also have concerns about this process: What if you think you’ve introduced a bias and found what you were subconsciously looking for? How did you go about cleaning the data? What assumptions did you make, and was there another way to construct the data set and hypotheses?
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Comments
Same lack of rigor.
My skin crawls every time I read "Six Sigma". Don't you just love it: '“Six Sigma 2.0”—same rigor and process'. It is no wonder. I looked it up - "rigor": "a sudden feeling of cold with shivering accompanied by a rise in temperature".
Does this mean we're now going to see 3.2 dpmo instead of 3.4 ? It's just as meaningful and "rigorous". For heavens sake, when will folk wake up that the Six Sigma is based on absolute nonsense? It is no wonder that google trends show that interest in 'Six Sigma' has crashed by 70% in the past decade, with India and UAE now being its main home.
The following two papers describe where the Six Sigma farce originated. Please read them before posting any more articles on this topic. If you disagree, let's discuss it openly. Yes, I know, you're going to say that Six Sigma is not just based on six sigma. Let's get real!
http://www.qualitydigest.com/inside/six-sigma-article/six-sigma-lessons…
http://www.qualitydigest.com/inside/six-sigma-article/six-sigma-lessons…
Quality does need revitalising but this is not the way to do it. At least let's go for something like "Deming V2.0".
My apologies to the editor if I have become overly emotional again.
Disclaimers anyone?
I also looked up "rigorous" and found "severely exact or accurate; precise." I believe this is the intended meaning when using the word "rigor."
Tom Pyzdek
Pyzdek Institute LLC
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