Bank Chairman and CEO Kenneth D. Lewis will deliver the keynote address, and the company’s Six Sigma Leadership Team will lead a moderated panel discussion about using Six Sigma to drive organic growth and innovation.
Other themes to be explored in seven workshops at the symposium include: using Six Sigma to increase customer satisfaction; using Six Sigma to drive innovation in service, products and technology; and using Six Sigma to improve process management.
The symposium will also offer case studies on 32 project applications, 12 roundtables and panel discussions, a member challenge competition, an awards dinner sponsored by the International Society for Six Sigma Practitioners and a tour of a Bank of America check processing facility, where Six Sigma practices are in use daily.
The price for the two-and-a-half day event is $1,250. Non-members must first register as ISSSP members—at a discounted price of $100 for a one-year membership—before signing up for the symposium. For more information, visit www.isssp.com/symposium.
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