(Productivity Press: New York) -- In an environment of diminishing resources, growing enrollment, and increasing expectations of accountability, Bill Balzer’s Lean Higher Education: Increasing the Value and Performance of University Processes (Productivity Press, 2010) provides the understanding and the tools required to return education to the consumers it was designed to serve—the students. It supplies a unifying framework for implementing and sustaining a transformation for lean higher education (LHE) at any institution, regardless of size or mission. 

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