(ASQ Silicon Valley: Santa Clara, CA) -- Come join your colleagues and other members of the Bay Area quality and business community for a full day of learning and networking at the Silicon Valley ASQ Quality Conference "Road to Excellence: Best Practice Trails," Friday, Oct. 23, 2009 in Santa Clara, California.

You'll hear our keynote speaker, Tom Little, Ph.D., noted Six Sigma expert and author, on "The Road to Achieving Performance and Quality Excellence" and participate in the panel on "Quality—New Directions and New Trends" with James H. Harrington, Ph.D., CEO of the Harrington Institute and Quality Digest Daily columnist; Shellye Archambeau, MetricStream CEO; Jerry Mairani, past ASQ chair; and Dick Pocock, vice president of quality advocacy at NetApp.

You will learn how your organization can improve the bottom line through best practices with quality tools and implement process improvements that produce cost savings—and improved customer relationships.

Attendees can select from 16 concurrent session offerings for the four break out sessions that include sessions from leaders in the fields of quality management, statistics and reliability, biomedical quality tools, software and telecom quality applications and tools, and education and training.

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