(S. Chand Group: New Delhi) -- Implementing Six Sigma in Education Towards TQM in Academics, by Dheeraj Mehrotra (S. Chand, 2011) is about excellence in education and an experiment to solve issues concerning the teaching-learning process. Mehrotra discusses handling problems as Six Sigma projects and working toward solutions through the concept of team management and generating ideas via brainstorming and other problem-solving methods.
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Mehrotra shares his learning experience from more than 20 years of implementing quality management in academics; from his training sessions on total quality management (TQM) in education integrated with quality circles, Six Sigma, and kaizen; and from lectures and participation in quality conventions held in Japan, China, Sri Lanka, Mauritius, the Philippines, and Nepal. The book is a perfect guide for budding teachers because it reflects teaching-learning patterns of problems encountered in real life and the solutions to the same on a global level.
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