(Sutherland Global Services: Rochester, New York) -- Sutherland Global Services, a multinational business process outsourcing (BPO) provider, received top honors in the 2008 Six Sigma case study presentation contest held by the Indian Statistical Institute (ISI) and the Quality Council of India (QCI). Sutherland secured the top spot for the second consecutive year, overcoming competition from global players in the technology and BPO industry.
Sutherland was voted best in the information-technology–enabled services category with exceptionally high points for delivering measurable results to its clients, as well as its proven ability to implement its quality initiatives with on-time completion.
The Six Sigma case study contest recognizes organizations that are able to drive measurable business results through continuous process innovation while promoting quality awareness and sharing of best practices across different industries.
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