“Research now shows that much of [lean’s] value resides in the demand chain, which should be the focus of future lean activities at many companies,” says Goeke.
Reidenbach and Goeke provide a template for quantifying the voice of the market and an eight-step process for using the market’s definition of value to enhance organizations’ value-delivery capacity from the production to consumption. The book also includes numerous examples of how lean thinking is more strategic when driven by value and extended into the distribution system.
For more information, visit www.marketvaluesolutions.com.
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