(Prentice Hall: Upper Saddle River, New Jersey) -- Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices is a comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools—ranging from rigorous statistical and quantitative tools, to “softer” techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge.Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and which other tools to use with it. To further illustrate and clarify tool usage, she presents hundreds of figures, along with hints; tips; and real-world, “out-of-the-box” examples.

Coverage includes:

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