Nineteen ProfitLine employees recently graduated as Black Belts from the Lean/Six Sigma Program at the University of San Diego.

The graduation marks the first wave of ProfitLine employees to complete the program, which was led by Keith Boyle, a Master Black Belt and principle consultant of Quality & Productivity Resources Inc. ProfitLine is a provider of outsourced telecom expense management.

“The focus on ProfitLine’s key business process areas has yielded dramatic results in operational processing times, software development, client engagement and call center enhancements,” says Simon Croon, director of the USD’s Supply Chain Management Institute. “Companies that apply Six Sigma and lean methodologies gain enormous benefit from a more robust, analytical and evidence-based approach to process improvement and decision making.”

For more information, visit www.profitline.com/News_Events/release.asp?id=163.

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