Prentice Hall recently announced that it has published two books on the use and value of Six Sigma in differing workplaces. Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases and Certification by Howard S. Gitlow and David M. Levine contains a step-by-step guide for implementing Six Sigma into management and improvement programs. The authors use case studies from a service company and a manufacturing company to illustrate important Six Sigma concepts. The book integrates management issues with detailed coverage of statistical methods appropriate for Champion and Green Belt certification.

Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Healthcare and the Rest of the Real Economy by Ronald D. Snee, Ph.D., and Roger W. Hoerl examines how to use Six Sigma in industries other than manufacturing. The book identifies the key statistical and technical hurdles that nonmanufacturing Six Sigma practitioners face, such as the lack or normal distributions and the extensive use of discrete vs. continuous data.

For more information, visit www.prenticehall.com.

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