The following is a profile of one of the 2009 Malcolm Baldrige National Quality Award Winners. The Baldrige Award is the nation’s highest award for quality and is administered by the Department of Commerce through the National Institute of Standards and Technology.
AtlantiCare, a nonprofit health system in southeastern New Jersey, delivers acute and chronic care, preventive and at-risk services, and health information services. The system employs about 5,100 people, making AtlantiCare the largest health care provider in the region. AtlantiCare has achieved market advantage with a diverse array of services delivered through a comprehensive distribution network and continues to grow in both system revenues and patient volume. From 2000 to 2008, system revenues grew from $280 million to $651 million, reflecting an 11 percent compound annual growth rate, compared to a state average of 5.6 percent. During this time period, AtlantiCare’s medical center volume increased from about 34,000 to more than 56,000 discharges—also more than twice the state average.
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